Returns & Exchanges
At When Nature Calls, we want you to be completely satisfied with your sustainable fashion choices. If your order isn't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn items in their original packaging.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items with all original tags attached and include the printed return slip inside the box.
- 3.Ship It Back
Affix the pre-paid shipping label to your parcel and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our team inspects your return for quality assurance, we will process your refund or exchange within 5-7 business days.