Returns & Exchanges

At When Nature Calls, we want you to be completely satisfied with your sustainable fashion choices. If your order isn't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn items in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items with all original tags attached and include the printed return slip inside the box.

• 3.
  Ship It Back

  Affix the pre-paid shipping label to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects your return for quality assurance, we will process your refund or exchange within 5-7 business days.