Frequently Asked Questions
Everything you need to know about your sustainable style journey.
What sustainable materials do you use in your clothing?
At When Nature Calls, we prioritize the planet by using GOTS-certified organic cotton, recycled polyester, and eco-friendly dyes to ensure every piece is as kind to the Earth as it is to your skin.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but usually arrive within 10-15 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your process and receive a prepaid shipping label.
How do I ensure I'm ordering the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed, comfortable fit.
Are your manufacturing processes ethical?
Absolutely. We partner exclusively with Fair Trade certified factories that guarantee living wages, safe working conditions, and zero tolerance for forced or child labor.
Can I track my package after it ships?
Yes! Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery's progress in real-time.